Scott McKain is the best-selling author of Create Distinction
and 7 Tenets of Taxi Terry
, and has shown thousands of companies all over the world how to create the Ultimate Customer Experience®
. Scott’s captivating presentations and bestselling books clearly reveal how to create more compelling connections between you and your customers, as well as how to stand out and move up, regardless of the economic climate in your industry. Scott’s calling is business – and his passion is training and development. He is a unique combination of vast speaking experience and new, cutting-edge information. His presentations benefit from more than thirty years of experience, combined with his innate talent for articulating successful ideas, and he continues to speak before – and consult with – the world’s most influential corporations.